How to Protect Sensitive Information During a Claim

When filing an unclaimed-property claim, you may need to share personal information. Here's how to protect yourself and what to watch for.

What You Should Never Send Through Email

Never send the following through ordinary email or unsecured inquiry forms:

• Full Social Security numbers
• Bank account numbers or passwords
• Online account credentials
• Full dates of birth
• Copies of government-issued IDs (through unsecured channels)
• Credit card information
• Tax documents

Use Secure Channels

When working with Recover My Property, we provide secure channels for document submission. If a company asks you to send sensitive information through ordinary email, that is a red flag.

What Information Is Typically Needed

For most claims, you will need to provide:

• Your name and contact information
• Proof of identity (such as a government-issued ID, submitted securely)
• Proof of address
• Claim-specific documentation (such as estate or business records)

How to Verify a Company's Security Practices

Ask the company:

• How do you store personal information?
• What security measures do you use?
• How will you request additional documentation?
• Do you have a privacy policy?

Red Flags to Watch For

• Requests for bank passwords or full SSNs by email
• Pressure to provide sensitive information immediately
• Unsecured websites for document uploads
• Companies that cannot explain their security practices
• Unusual payment requests

Your Rights

• You have the right to ask how your information will be used and protected
• You can request that sensitive documents be submitted through secure methods
• You are not obligated to provide sensitive information through unsecured channels
• You can review a company's privacy policy before sharing information

Recover My Property's Commitment

We take the security of your personal information seriously. We use secure methods for document handling and storage. We do not ask for bank passwords, full Social Security numbers, or other highly sensitive information through ordinary email or unsecured forms.